Support staff pay

About support staff pay 

Without the tireless efforts of support staff, our education system simply could not function.

The NEU believes that support staff pay should reflect this. Support staff pay has lost around 26% of its real value since 2010. Any pay award must be fully funded by the central government. Schools and colleges cannot be left to absorb rising staff costs which are threatening jobs and driving unmanageable workloads. 

Our clear and consistent priority is to work collectively with the NJC unions, Unison, GMB and Unite to fight for the fair pay that support staff deserve. 

Read our termly bulletin on NEU support staff wins. 

Most support staff are employed on the local government pay scales determined by the NJC (JNC in Northern Ireland) for local government services.  

Most LA schools use the local government pay rates to pay their support staff in conjunction with National Joint Council (NJC) terms and conditions, but this can vary. An employee's contract should state their rate of pay, the point on the local government pay scale that refers to, and how the rate will increase on an incremental basis to a certain point. 

Though academies can set their own pay and conditions, nearly all maintain the link to the Local Government pay arrangements,  using the Local Government pay spine and the National Agreement on Pay and Conditions of Service – otherwise known as the Green Book. 

The NEU bargaining toolkit provides resources to support a proactive approach to pay issues in the workplace.  Support staff have the right to be treated fairly on pay and this means we need to secure transparency and fairness in pay, with appropriate recognition of experience and proper payment for responsibilities undertaken.   

Latest pay claim for Support Staff

The three trade unions involved in the NJC pay negotiations (GMB, UNISON and Unite) have met to consider their respective positions on the employers’ 3.3% pay offer for 2026/27.

Under the arrangements for the joint trade union side, at least two of the three unions must agree on a position for a joint trade union position to be established.

Both GMB and UNISON have agreed to accept the employers’ 3.3% offer, while Unite has not yet announced its final position. Therefore, the trade union side has now accepted the pay offer. 

The NEU Executive will consider the NEU position in light of these developments when it next meets on the 8th September and will update members in due course.

Pay submission for 2026/27

The NJC Employers’ Side has made a full and final offer of a 3.3% pay increase, rejecting all other elements of the claim. They have also stated that the offer must be funded from existing budgets.

This represents a real-terms pay cut for support staff, who have lost on average 26% of their pay since 2010. As the offer is unfunded, it will further exacerbate the systemic exploitation support staff face, including working beyond their contracted hours or undertaking duties above their pay grade.

The NJC unions submitted the following pay claim for 2026/27: 

  • An increase of at least £3,000 or 10% (whichever is greater) across all NJC spinal column points
  • A minimum pay rate of £15 an hour for the NJC pay spine  

In addition:   

  • A two-hour reduction in the working week
  • An increase of one day of annual leave
  • The ability of all school support staff to take a day of paid leave during term time
  • The abolition of the Level 1 Teaching Assistant role and instead all Level 1 role holders be moved onto Level 2   

Backdated pay

Any pay increase for support staff should be backdated to 1st April. We have created model letters for members and branches to use to claim any backdated payment.

Pay scales

Pay scales for support staff in England, Wales and Northern Ireland.

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