Pay appeals checklist and model letters

Pay appeals can be used to challenge unfair pay decisions.

Published: 01/10/2024

This checklist is to be used in conjunction with the pay appeal model letters to prepare for meetings on recommendations to deny pay progression and appeal hearings after a decision has been taken to deny pay progression.

NB: there is no entitlement for members to attend governors’ pay committee meetings, however it is the NEU’s view that members and reps should take all opportunities to reverse a decision to deny pay progression, therefore members are encouraged to request attendance to these meetings alongside their rep in the name of transparency.

Model letters for meetings about pay recommendations and appeal hearings on denial of pay progression:

Request a meeting on pay progression

Appeal against a decision not to receive pay progression

Attend a governors’ committee meeting on pay recommendation

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Pay progression

All pay progression including onto and on the Upper Pay Range should be automatic and annual.

Find out more

Pay appeals checklist

A checklist to help prepare for meetings or appeal hearings following a recommendation or decision to deny pay progression.

Preparing the case

Work with the member to identify grounds for appeal, e.g. pay progression refused for pregnancy or maternity related absence, disability related absence or the incorrect application of the pay policy etc.
Follow the bargaining cycle to find out if other members are experiencing similar pay issues and consider collectivising.
Assist the member in drafting a clear, concise appeal letter outlining the grounds for appeal and referencing the gathered evidence.
Include a summary of how the pay decision deviates from the policy or is otherwise flawed.
Ensure that the member is involved in decisions, discuss your plans in advance and respect confidentiality.

The hearing

Arrange a pre-meeting with the member. Make sure that you have clarified your position and the facts of the case as you will need to represent them to management/governors. Decide on your key arguments, tactics and any signals that you may use between you, such as the need to request an adjournment.
Consider prospective arguments from the other side and prepare counter-argument.
Know the policies and key documentation – this will help you feel confident and look well prepared if you take paperwork into the meeting with key sections or quotes highlighted.
Never disagree in front of management. Steer discussion to your strongest points. Object if you get evasive answers and ask for facts if vague statements are made.
Use brief adjournments, when needed, to regroup or consider new information. If a longer adjournment is necessary, ask for one – and agree the new time and date before you leave.
Ensure there is an agreed, written record of the outcome.

Publicise successes

With the member’s consent, consider sharing the outcome of a successful appeal with other members and use this to build your members’ strength and confidence.