Behaviour management for support staff

Being able to decode a behaviour under pressure quickly can help us to stay objective, remain calm, and deliver the most effective strategy with minimum stress. In this session, we will explore how to identify and respond to connection-seeking/deliberate and dysregulated behaviour whether one-to-one, with a group or in front of a class.

Aims

In this session we will cover:

Deliberate behaviour v dysregulated behaviour
Understanding connection-seeking behaviour and effective strategies to use in response
Understanding dysregulated behaviour and effective strategies to use in response
Violence and the law

Objectives

By the end of the session, you will be able to:

Use voice control and body language techniques to influence the behaviour of others
More confidently employ de-escalation techniques
Explore a range of strategies to complement your current approach

Suitable for support staff members

Can’t make it? Don’t worry! If you are unable to attend, still register to receive a recording link and watch within 14 days

Provider

Lisa Miller

Behaviour Management Consultant

Lisa Miller

Behaviour Management Consultant

Lisa is an independent education consultant specialising in behaviour management. She taught English in mainstream secondary education for seventeen years; establishing her consultancy in 2008. During her time as a Pastoral Leader she developed effective techniques for providing discreet, sympathetic and practical support for students and staff who had encountered difficulties in the classroom. She has devised a series of courses which combine the key principles of leading behaviour specialists, body language experts, her own expertise and classroom-based observation and demonstration. Lisa’s classroom management style is non-confrontational using an understanding of behavioural and cognitive approaches to enhance the classroom success of students and teachers. Lisa regularly guest lectures at universities, schools and Union training sessions across the country and provides discreet and confidential support for individual staff and departments in primary, secondary and further education.