Dates available
  • Thursday 9th (9:30am) - Friday 10th January (4:30pm) 2020

    NEU Regional Office
    Knightshayes House, 9 Harrier Way
    EX2 7HU
    United Kingdom

About the event

This course provides the skills and knowledge needed to effectively and confidently negotiate and represent members in a range of contexts.

The course is split into two parts allowing participants to reflect on their learning and put into practice some of the strategies developed during the course.

Issues covered include:

  • Managing cases effectively.
  • Collective and individual representation.
  • Principles of casework.
  • Grievances procedures and disciplinary hearings.
  • Capability and induction issues.
  • Sickness and ill health.
  • Settlement agreements; and.
  • TUPE and Redundancy negotiations.