NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • Guidance on health and safety precautions for teachers and pupils working with information and communications technology (ICT) equipment.

  • Advice for NEU members who are victims of cyberbullying and to set out the support that can be provided by the NEU.
  • Precautions to be taken to avoid discomfort and possible damage to the eye when using data projectors

  • What is sexting, how common is it, and what are my rights and responsibilities?

  • Tips for trainee members on using social media responsibly, including student contact on social media and privacy.
  • Advice on how to stay safe online and protect your online reputation, and information about commonly used social media sites and how their misuse might have implications in schools and colleges.


  • A comprehensive overview to the teachers’ pay structure and classroom teachers’ pay scales for 2018 – 19

  • Advice on Teaching & Learning Responsibility Payments (TLRs) and other allowances such as Special Educational Needs allowances and Recruitment and Retention payments.

  • This guidance summarises the position in respect of pay and conditions for unattached teachers employed by local authorities.


  • The Teachers’ Pension Scheme will provide much of your retirement income so it is vital that you understand it. This guidance covers the career average section of the Teachers’ Pension Scheme (TPS) in which most members are accruing pension.

  • In whatever capacity you work in education, there is likely to be an occupational scheme available for you to join and you may have automatic membership as soon as you are employed.
  • Information about the final salary section of the Teachers’ Pension Scheme (TPS), including how to find out if you are in this TPS section.

  • The Teachers’ Pension Scheme will provide much of your retirement income so it is vital that you understand it. This advise covers the final salary section and it aims to answer the most common pension queries for NEU members.



  • Guidance on what you can do to ensure you have the best start on your trainee placement, including a visit to the school and familiarising yourself with policies and procedures.
  • Tips for trainee members on managing behaviour in the classroom, including tips for your first lesson and managing conflict.
  • What you should know before you start your induction, the support you should expect during the induction programme, your timetable, raising concerns and professional development.
  • Like others on the way to gaining QTS, you may be feeling anxious about your legal position while in the classroom. This brief summary should help you understand your rights and responsibilities.
  • Advice for trainee members on lesson planning, timing and pacing, and tips on how to save time.
  • Advice for trainees on managing behaviour in the classroom, including physical and social contact and infatuations.
  • What to expect from classroom observations as a trainee teacher, including feedback, professional reviews and formal assessment meetings.
  • There are lots of relationships to get used to when you first go into the classroom. Here are some tips for navigating relationships with pupils, colleagues and parents.
  • The National Education Union has produced this 22-point checklist as a guide for School Direct trainee teachers setting out the minimum expectations for their teacher training year.

  • Tips for trainee members on using social media responsibly, including student contact on social media and privacy.
  • This guidance is aimed at new teachers and those returning to teaching service after a break. It explains the basics of the pay structure and gives advice on ensuring you are fairly paid and able to seek the most favourable use of pay discretions.
  • What to expect on your teaching placement, including advice on what you should and should not be asked to do in the classroom.
  • Advice for trainee members on the role of a mentor, how to work best with your mentor and what to do if you feel you are not being supported.
  • Advice for trainee members on the additional work outside the classroom you may be involved in.


  • In the last few years there has been much work done, raising awareness and increasing the visibility of transgender issues. This advice aims to helps school and college staff support gender variant or questioning students in the educational environment.

  • The NEU Trans Equality Toolkit provides information for education staff on transitioning in school/college.

  • Who is protected from transgender discrimination, and the first steps you should take if you think you have been discriminated against at work.
  • Who is protected from harassment on grounds of transgender status,and the first steps you should take if you think you have been harassed at work.