NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • Advice on classroom acoustics and reducing the risk of vocal strain on teachers

  • Advice on dealing with asbestos problems in schools, including the law on asbestos removal and management in schools.

  • Guidance on maximum class and room sizes

  • The issues around ergonomics in classrooms and good practices for school staff.

  • Advice on the heating levels in schools and classrooms in England, and how to deal with the various types of heating problems which are commonly encountered during cold weather and snow.

  • Advice on the heating levels in schools and classrooms in Wales, and how to deal with the various types of heating problems which are commonly encountered during cold weather and snow.

  • Advice on what employers need to do to protect staff from the problems caused by wood dust and MDF dust.
  • At least 86 per cent of schools contain asbestos, all of it old and much of it deteriorating. Unless your school was wholly built after 1999, it is extremely likely that it contains asbestos.
  • Advice on responding to flood alerts in schools and dealing with the aftermath.
  • Supporting NEU members in schools which suffer particularly badly in times of extreme heat.
  • Hot summers bring regular queries about the maximum temperatures under which staff and pupils should be expected to work in schools.

  • Mould is a health and safety issue as it can cause a variety of health problems.
  • This advice sets out advice and guidance on playground supervision to allow children to play safely.

  • The Equality Act 2010 requires employers to make reasonable adjustments to premises or working practices to ensure that employees are not disadvantaged because of their disability.

  • Frequently asked questions in relation to staff car parking on school premises. It includes information on provision of school car parks, charges for car parking, car park safety and malicious damage to cars.
  • Advice on legal requirements and good practice for construction work in schools and a stage-by-stage guide to the role of safety representatives.

  • Advice about school security, in particular at security arrangements and methods to deal with intruders.

  • A quick guide on what to do in severe winter conditions or adverse weather.

  • Overcrowding is a common problem in classrooms. Unfortunately, there are no legal minimum space requirements specifying classroom dimensions. There are, however, a number of legal provisions and sources of guidance that can be drawn upon in challenging cramped teaching areas
  • There is a vast range of legislation on health and safety matters which applies in whole, or in part, to schools. This briefing identifies those which will be most relevant and the areas which they cover.

  • There is a vast range of legislation on health and safety matters which applies in whole, or in part, to schools in Wales. This briefing identifies those which will be most relevant and the areas which they cover.

  • How schools can help protect pupils from sun exposure and advice around sunscreen.
  • Advice for teachers on voice care, including spotting problems, simple preventative measures and information on how and when to seek appropriate specialist help


  • Pay and conditions for teachers in residential establishments are aligned with those in the School Teachers’ Pay and Conditions Document (STPCD), the Burgundy Book and the Independent Pay Review Body in Wales since 2019, other than the following allowances and pay scales.


  • The latest NEU evidence to the School Teachers’ Review Body, which is reviewing teacher pay in England, sets out our case for a fully-funded pay increase for all teacher points and allowances of 5% in September 2019, for further pay increases to restore the cuts in teacher pay since 2010 and for an urgent review to establish appropriate pay for teachers for the long term.
  • Details of the recommended NEU pay scales for teachers and leaders, which we wish to see all schools adopt.
  • The joint union pay scales show the impact of the uplift to the teachers’ pay ranges for 2018-19, when applied to the individual pay points on those ranges recommended in our joint advice for 2017-18.
  • The joint union pay scales show the impact of the 2.75% uplift to the teachers’ pay ranges for 2019-20, when applied to the individual pay points on those ranges recommended in our joint advice for 2018-19.




  • The campaign for equal pay has a long history; one which is still ongoing.
  • The results of UK Feminista and NEU’s groundbreaking study are clear: schools, education bodies and Government must take urgent action to tackle sexism in schools. "It's just everywhere" is a study on sexism in schools and how we tackle it.

  • The legal definitions of sex discrimination, who is protected and the first steps you should take if you think you have been discriminated against at work.
  • Who is protected from sexual harassment and the first steps you should take if you think you are being subjected to such harassment.


  • In many cases, your employer will invite you to attend a meeting as part of their absence monitoring/management procedures
  • NEU guidance for members who are unable to work due to illness and assist them back in to work as quickly as it is possible.

  • This checklist should be used by NEU Members to help you negotiate a policy acceptable to the union.
  • Relevant extracts from the Burgundy Book and Green Book sick pay schemes
  • Doctors issue fit notes to provide evidence of advice they have given to patients about their fitness to work. They record details of the effects of the patient’s condition so that the patient and employee can consider ways to facilitate a return to work where appropriate.
  • Returning to work after a long illness can be daunting. A well-supported phased return can make the process easier. This guidance describes what a phased return to work is, how it operates and answers common queries.
  • Guidance about the operation of absence monitoring/management procedures so that members are better informed about what to expect.
  • Most teachers will at some point need to take sick leave. This document sets out arrangements for teachers’ sick pay and sick leave.

  • In maintained, or local authority schools, teachers’ national sick pay entitlements are set out in the Burgundy Book. Academies, independent and free schools may set their own sick pay schemes, but a number follow the provisions of the Burgundy Book sick pay scheme.



  • This guidance explains why taking stress seriously and tackling it will make your college a more effective organisation, and how to go about it, with step-by step advice and case studies from colleges that have found approaches that work

  • Excessive workload is a key cause of mental health problems among teachers and education professionals. This advice explains what to do if you are struggling with mental health and outlines the different ways you can get support.

  • The NEU offers an online staff stress survey as a resource for local officers, reps and safety reps to assist them gather evidence about stress levels within a school and establish the causes and impact of this workplace stress.
  • In response to requests for assistance with undertaking stress surveys, a system has been developed which enables the NEU to provide an online staff stress survey as a resource for local officers, reps and safety reps.
  • A stress risk assessment is a careful examination of what in a workplace could cause staff to suffer from work-related stress, so that you can weigh up whether you have done enough, or should do more to prevent harm.
  • Excessive workload and working hours are continually cited by teachers as one of the main causes of their workplace stress. This advice explains how to tackle stress at a local level in your workplace.

  • If someone is threatening imminent suicide call 999 and stay with them until the emergency services arrive.


  • Advice on your eligibility for and access to workplace pension schemes as an agency supply teacher.
  • What are the Agency Worker Regulations 2010 and what protection do they offer supply teachers?

  • We know that supply educators are particularly concerned about what will happen if they are unable to work or if schools and colleges are closed.
  • NEU’s specific advice for supply teacher members and the steps we are taking to ensure you are fairly treated.
  • This National Education Union (NEU) checklist for supply members gives advice on work via supply agencies or directly with schools from 1 June onwards.
  • We know that supply educators are particularly concerned about what will happen if they are unable to work or if schools and colleges are closed.

  • Health and safety issues for supply teachers, including those employed directly by local authorities, schools and academy trusts and those employed via supply agencies. Supply teachers have to adapt quickly to changing surroundings but will not be as familiar with schools’ policies and security arrangements as the permanent teaching staff.

  • Supply teachers who are in a 'pool' maintained by a LA, those located through the school's own contacts, or part-timers who wish to temporarily increase their hours, are likely to be employees of the school or LA for their period of supply work.
  • Key questions and answers to supply teaching pay and conditions.
  • What should I expect to be paid as an agency supply teacher? What should I be paid for supply work of less than a day in duration? What happens if a school wants to offer me a permanent job? These and many other key questions are covered in this introductory guide to supply teaching.

  • As an agency supply teacher, your rights under the Agency Worker Regulations (AWR) can be affected by entering into a “guaranteed work” contract.
  • How can I get the most from supply teaching and avoid the worst problems facing supply teachers today?
  • Umbrella’ and ‘limited’ companies have been around for a while now, but they still retain the capacity to cause confusion. This guidance aims to de-mystify both concepts.