NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • A summary of the childcare disqualification arrangements operating from 31 August 2018.
  • This advice explains the circumstances in which schools may disclose capability information to prospective employers.
  • The legal definitions of fixed-term or temporary contracts and what steps members should take if they believe that they have been treated less favourably or denied a permanent contract in breach of the fixed-term contract regulations.
  • This guidance is intended to clarify the circumstances in which existing and prospective employers are entitled to make enquiries about a worker’s health and dispel some of the myths which may give rise to discriminatory practice.
  • Answers to the most commonly asked questions about job references.
  • Support staff guidance on job descriptions – their accuracy, and how to go about changing them, and details on job evaluation.