NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • What you should know before you start your induction, the support you should expect during the induction programme, your timetable, raising concerns and professional development.



  • NEU guidance on coronavirus for members in England and Wales - which forms part of our regularly updated general advice on coronavirus.
  • Our major priority, during this awful crisis, is the health and safety of our members who are continuing to go to work to care for vulnerable pupils and the children of key workers.
  • Advice for school leaders on coronavirus - with many schools and colleges remaining open for some students, we are keen to help you ensure clarity and safety in the workplace, while supporting all of you to help continue support for all staff and students.
  • NEU advice to branch and district officers regarding Coronavirus Covid-19
  • NEU advice and FAQs for sixth form members regarding Coronavirus Covid-19

  • Guide for National Education Union workplace representatives and how to support your members during coronavirus outbreak.
  • NEU’s specific advice for supply teacher members and the steps we are taking to ensure you are fairly treated.
  • During the coronavirus pandemic, many NEU members will be working from home, either on days they are not on the rota to be in school, or because they fall into the categories of those who should not be in school because they are vulnerable.
  • Relevant extracts from the Burgundy Book and Green Book sick pay schemes
  • Frequently asked questions for special school leaders.
  • Frequently asked questions for special school reps.
  • Further advice will continue to be made available here as matters become clearer, along with advice on what school staff can and should do and cannot and should not do whether working in school or at home.
  • For leaders in education, the first and most important consideration during this crisis is the safety and wellbeing of the staff and students of your school or college.
  • Leaders of schools that are being asked to join larger hubs should carefully evaluate the risks.
  • We know that supply teachers are particularly concerned about what will happen if they are unable to work or if schools and colleges are closed.

  • NEU guidance on the creation of school hubs to bring students from different schools together.
  • Advice on what precautions to take when a case of viral hepatitis arises in a school or where a known carrier of the disease is a pupil in the school.
  • Advice on the appropriate hygiene procedures for schools which will help to prevent the spread of blood-borne viruses such as HIV and hepatitis A, B and C, and conditions such as dysentery.
  • General advice about how to manage cases of infectious illness in schools, including when children should be absent.
  • The symptoms, treatments and preventative measures that should be taken in schools to avoid outbreaks of Legionnaires’ disease.
  • Information about meningitis and what should be done when an outbreak occur in a school.
  • This briefing gives information about tuberculosis (TB) and steps to be taken when cases arise in schools among students or teachers.