NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • Advice on what to do when reporting accidents and injuries which happen in schools.

  • Advice on classroom acoustics and reducing the risk of vocal strain on teachers

  • Advice for teachers and support staff on the administration of medicines

  • A guide to what anaphylaxis is, and how to support pupils at risk

  • Advice on the main health, safety, welfare and legal factors surrounding animals in schools.

  • Advice on dealing with asbestos problems in schools, including the law on asbestos removal and management in schools.

  • This is a guide to using the data which has been made available via the DfE Asbestos Management Assurance Process (AMAP). It aims to assist local officers in extracting information about asbestos in schools in their area, and in seeking to fill in some of the gaps.

  • Guidance on what asthma is, what can trigger it, and how to support pupils at risk

  • Guidance on maximum class and room sizes

  • The issues around ergonomics in classrooms and good practices for school staff.

  • Advice on the heating levels in schools and classrooms in England, and how to deal with the various types of heating problems which are commonly encountered during cold weather and snow.

  • Advice on the heating levels in schools and classrooms in Wales, and how to deal with the various types of heating problems which are commonly encountered during cold weather and snow.

  • Guidance on health and safety precautions for teachers and pupils working with information and communications technology (ICT) equipment.

  • Guidance on issues regarding pupil incontinence, and how schools can adopt policies to help.
  • Information and guidance for school staff to support the uninterrupted education of children with diabetes.

  • This policy forms part of the employer’s overall commitment to safety, good employee relations and the promotion of health, safety and welfare at work.
  • Advice on what employers need to do to protect staff from the problems caused by wood dust and MDF dust.
  • Educational visits can be of substantial benefit to the education and development of pupils.

  • NEU guidance on the law and practical advice on electrical safety in schools

  • Advice on the procedures for dealing with emergencies in schools.

  • NEU Guidance for Reps and Local Officers

  • Advice on how to deal with epilepsy and seizures in schools, including how to recognise when a pupil might be having a seizure.

  • At least 86 per cent of schools contain asbestos, all of it old and much of it deteriorating. Unless your school was wholly built after 1999, it is extremely likely that it contains asbestos.
  • This NEU briefing provides guidance to safety representatives and members on taking action to reduce the incidence of accidents and injuries due to falls from height, including the legal requirements on employers, practical steps which can be taken and sources of further advice and information.

  • This briefing sets out NEU advice on the requirements of the fire legislation covering schools and on fire safety precautions to be followed in schools. It takes account of the Regulatory Reform (Fire Safety) Order 2005.

  • Advice on the requirements for first aid provision in schools

  • Advice on responding to flood alerts in schools and dealing with the aftermath.
  • How to deal with cases of harassment and bullying of NEU members.

  • The most common queries NEU members have on harassment and bullying in schools.
  • This harassment and bullying model policy is comprised of two sections: a model policy statement and a model procedure for dealing with complaints of harassment and bullying.

  • How to tackle the problem of head lice in schools, including facts about head lice and head lice treatment

  • This briefing examines the various means by which branches can attempt to secure adequate levels of paid time off for health and safety advisers to perform their various functions and the legal provisions which can be used to support them.

  • This advice contains advice about health and safety matters which both newly qualified and student teachers should be aware of when entering the profession.

  • Health and safety issues for supply teachers, including those employed directly by local authorities, schools and academy trusts and those employed via supply agencies. Supply teachers have to adapt quickly to changing surroundings but will not be as familiar with schools’ policies and security arrangements as the permanent teaching staff.

  • The basic framework of health and safety law for sixth form colleges
  • This NEU briefing tells you about the framework of health and safety law - in particular about the legal duties placed on employees, employers and others by the Health and Safety at Work etc Act 1974 and about other sources of health and safety law.

  • The most common queries NEU members have on health and safety policy in academy trusts.
  • This guide sets out some of the activities in which an NEU health and safety rep can get involved in.

  • Advice on what precautions to take when a case of viral hepatitis arises in a school or where a known carrier of the disease is a pupil in the school.
  • Supporting NEU members in schools which suffer particularly badly in times of extreme heat.
  • Hot summers bring regular queries about the maximum temperatures under which staff and pupils should be expected to work in schools.

  • Advice on the appropriate hygiene procedures for schools which will help to prevent the spread of blood-borne viruses such as HIV and hepatitis A, B and C, and conditions such as dysentery.
  • Advice on the ways in which violent or threatening pupil behaviour can successfully be tackled using standard risk management techniques.

  • General advice about how to manage cases of infectious illness in schools, including when children should be absent.
  • This guidance document is aimed at NEU members who are worried that their mental health is suffering because of the demands of their work. It will also be of use to NEU members who are considering returning to work following a spell of absence due to a mental health condition.
  • NEU Guidance for Members, Reps and Local Officers
  • The symptoms, treatments and preventative measures that should be taken in schools to avoid outbreaks of Legionnaires’ disease.
  • Advice on the health and safety issues relating to lifting and handling that school staff face while at work
  • As teachers and school staff often work on their own, there are some key health and safety issues that employers must consider.
  • NEU advice on risks of lone working and what can be done to counter them.
  • This briefing considers the management of health and safety in schools and colleges and the respective roles of the employer, governing body, head teacher and other staff of the school.

  • Information about meningitis and what should be done when an outbreak occur in a school.
  • NEU leadership members are key to supporting women going through the menopause in the workplace. As a leader, you’re not alone. Collaboration between leaders, governors, workplace reps, health and safety reps and a staff support network can go a long way towards creating a supportive environment for women experiencing menopause symptoms at work.
  • The menopause is an occupational health issue for women educators, as well as being an equality issue. It is important that schools and colleges are suitable workplaces for menopausal women. The purpose of this guide and checklist for reps is to signpost you to advice, and to support you in improving workplace conditions for menopausal women.
  • Excessive workload is a key cause of mental health problems among teachers and education professionals. This advice explains what to do if you are struggling with mental health and outlines the different ways you can get support.

  • This advice focuses on the potential of mobile phone photography to lead to bullying and harassment of others within the school community.
  • A model health and safety policy for academy trusts, where no such policy is in place or where the existing policy is considered to be inadequate.
  • Mould is a health and safety issue as it can cause a variety of health problems.
  • This advice considers a number of health and social issues which may affect older school staff and suggests sources of further information and support.
  • NEU Guidance for members, reps and local officers.

  • The NEU offers an online staff stress survey as a resource for local officers, reps and safety reps to assist them gather evidence about stress levels within a school and establish the causes and impact of this workplace stress.
  • In response to requests for assistance with undertaking stress surveys, a system has been developed which enables the NEU to provide an online staff stress survey as a resource for local officers, reps and safety reps.
  • A model letter which can be sent by parents to the head teacher of their child’s school to request information about asbestos in the school
  • This briefing sets out advice on the safe use of photocopiers in schools.
  • NEU Guidance for Members, Reps and Local Officers around the development and implementation of photograpic policies in schools

  • This advice sets out advice and guidance on playground supervision to allow children to play safely.

  • As a school leader, it is important to ensure that your school is a great place to work, with a happy and healthy workforce and low levels of sick leave.

  • It is common for teachers to offer private tuition to students. Before doing so, there are several important issues to consider, such as legal and insurance protection and health and safety issues.
  • It is important to understand the extent of governing body’s responsibilities for managing health, safety and welfare of teachers and ways in which the NEU and governors can work together to safeguard the mental health of teachers.

  • Advice on radon and preventative measures that should be taken in schools to avoid exposure.
  • This advice explains the ‘resilience’ approach, why it does not lead to meaningful improvements for employees and how safety reps should instead seek to tackle work related stress in their school or college.
  • This advice gives information on the legal requirement for employers to carry out risk assessments and the extent to which teachers and school staff can be required to assist in
    the process.

  • Precautions to be taken to avoid discomfort and possible damage to the eye when using data projectors

  • This advice gives NEU guidance on the law’s requirements on assessing the safety of practical activities and on taking steps to ensure that these do not pose risks to the safety
    of staff or pupils.

  • This briefing advises safety reps on the steps to be taken in arranging and carrying out safety inspections and preparing inspection reports

  • This page outlines the key legal requirements for drivers and operators of school minibuses and describes the support school staff should be given before they agree to drive a school minibus.

  • Frequently asked questions in relation to staff car parking on school premises. It includes information on provision of school car parks, charges for car parking, car park safety and malicious damage to cars.
  • Advice on legal requirements and good practice for construction work in schools and a stage-by-stage guide to the role of safety representatives.

  • This briefing sets out the objectives and benefits of safety committees, in addition to advice and guidance on their composition, inception, and remit.

  • Advice about school security, in particular at security arrangements and methods to deal with intruders.

  • Advice about health and safety on school trips, including legal rights and obligations.

  • Our NEU policy and advice on screening and searching pupils for prohibited items in schools in England and Wales.

  • Information for school staff who transport children in their own car on the law and regulations regarding child car seats and seatbelts.
  • A quick guide on what to do in severe winter conditions or adverse weather.

  • Advice for school staff to support the uninterrupted education of children with sickle cell disorder and thalassaemia.
  • How to reduce the incidence of accidents and injuries in schools due to slips, trips and falls.

  • NEU guidance on health and safety issues with safe preparation of food in schools.

  • There is a vast range of legislation on health and safety matters which applies in whole, or in part, to schools. This briefing identifies those which will be most relevant and the areas which they cover.

  • There is a vast range of legislation on health and safety matters which applies in whole, or in part, to schools in Wales. This briefing identifies those which will be most relevant and the areas which they cover.

  • A stress risk assessment is a careful examination of what in a workplace could cause staff to suffer from work-related stress, so that you can weigh up whether you have done enough, or should do more to prevent harm.
  • How schools can help protect pupils from sun exposure and advice around sunscreen.
  • Advice for teachers and school staff who teach swimming or supervise swimming, including qualifications, training and safety.
  • Excessive workload and working hours are continually cited by teachers as one of the main causes of their workplace stress. This advice explains how to tackle stress at a local level in your workplace.

  • Every year, many schools are damaged or destroyed by fires, affecting the education of thousands of pupils, and causing millions of pounds worth of damage. The impact of fires is significantly reduced by fitting sprinklers in schools.
  • Advice on the role of the Health and Safety Executive in schools
  • Safety representatives play a vital role in promoting safety in the workplace. This briefing covers the appointment of safety reps and their rights and functions.

  • This briefing gives information about tuberculosis (TB) and steps to be taken when cases arise in schools among students or teachers.
  • This model policy sets out how employer will seek to prevent workplace violence in its schools, and the procedures that will be followed if a violent incident occurs.
  • Advice about violence issues in schools, in particular how this should be tackled by employers.

  • Advice for teachers on voice care, including spotting problems, simple preventative measures and information on how and when to seek appropriate specialist help

  • Who is responsible for the management of health and safety in schools and colleges and the respective roles of the employer, governing body, head teacher and other staff of the school.
  • It is essential that health and safety in schools should be gender sensitive and appropriate.

  • If someone is threatening imminent suicide call 999 and stay with them until the emergency services arrive.
  • Employers must seek to ensure, again ‘so far as is reasonably practicable’, that non-employees are not exposed to risks to their health or safety.
  • The purpose of this guidance is to suggest practical ways in which the school and college environment can be improved for women who are going through the menopause.

  • NEU Guidance for Members, Reps and Local Officers on how health and safety reps can use their powers can work with members to address excessive workload.