NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • Every year, many schools are damaged or destroyed by fires, affecting the education of thousands of pupils, and causing millions of pounds worth of damage. The impact of fires is significantly reduced by fitting sprinklers in schools.


  • Advice on what to do when reporting accidents and injuries which happen in schools.

  • Advice for teachers and support staff on the administration of medicines

  • A guide to what anaphylaxis is, and how to support pupils at risk

  • Guidance on what asthma is, what can trigger it, and how to support pupils at risk

  • Information and guidance for school staff to support the uninterrupted education of children with diabetes.

  • NEU guidance on the law and practical advice on electrical safety in schools

  • Advice on the procedures for dealing with emergencies in schools.

  • Advice on how to deal with epilepsy and seizures in schools, including how to recognise when a pupil might be having a seizure.

  • Advice on the requirements for first aid provision in schools

  • Advice on what precautions to take when a case of viral hepatitis arises in a school or where a known carrier of the disease is a pupil in the school.
  • How to reduce the incidence of accidents and injuries in schools due to slips, trips and falls.


  • Find out how to put pressure on MPs and Ministers to tackle the post-16 funding crisis.