NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • Tips for trainee members on managing behaviour in the classroom, including tips for your first lesson and managing conflict.
  • Advice on the ways in which violent or threatening pupil behaviour can successfully be tackled using standard risk management techniques.

  • Advice for trainees on managing behaviour in the classroom, including physical and social contact and infatuations.
  • This model policy sets out how employer will seek to prevent workplace violence in its schools, and the procedures that will be followed if a violent incident occurs.
  • Advice on violence issues in schools and colleges, in particular how this should be tackled by employers, and student behaviour.


  • Who is protected from harassment on grounds of age and the first steps you should take if you think you are being subjected to such harassment.
  • Advice for NEU members who are victims of cyberbullying and to set out the support that can be provided by the NEU.
  • The legal definition of harassment on grounds of disability, who is protected and the first steps you should take if you think you are being subjected to such harassment.
  • How to deal with cases of harassment and bullying of NEU members.

  • The most common queries NEU members have on harassment and bullying in schools.
  • This harassment and bullying model policy is comprised of two sections: a model policy statement and a model procedure for dealing with complaints of harassment and bullying.

  • This advice focuses on the potential of mobile phone photography to lead to bullying and harassment of others within the school community.
  • This charter, when followed, will help to ensure that the way work is organised does not cause or contribute to ill-health.

  • 10 tips to tackle disablist bullying in the workplace - a guide for staff