NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • Tips for trainee members on managing behaviour in the classroom, including tips for your first lesson and managing conflict.
  • Advice on the ways in which violent or threatening pupil behaviour can successfully be tackled using standard risk management techniques.

  • Advice for trainees on managing behaviour in the classroom, including physical and social contact and infatuations.
  • This model policy sets out how employer will seek to prevent workplace violence in its schools, and the procedures that will be followed if a violent incident occurs.
  • Advice about violence issues in schools, in particular how this should be tackled by employers.