NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • Advice on what to do when reporting accidents and injuries which happen in schools.

  • A guide to what anaphylaxis is, and how to support pupils at risk

  • NEU guidance on the law and practical advice on electrical safety in schools

  • Advice on the procedures for dealing with emergencies in schools.

  • This NEU briefing provides guidance to safety representatives and members on taking action to reduce the incidence of accidents and injuries due to falls from height, including the legal requirements on employers, practical steps which can be taken and sources of further advice and information.

  • Advice on the requirements for first aid provision in schools

  • NEU advice on what to do if there has been an accident or injury at work
  • Advice on the health and safety issues relating to lifting and handling that school staff face while at work
  • How to reduce the incidence of accidents and injuries in schools due to slips, trips and falls.




  • Appraisal is particularly important because it affects decisions on your pay. This guidance aims to answer the most common queries NEU members have on appraisal. You should read this guide in conjunction with your school/college appraisal policy.
  • This checklist will help you negotiate a policy acceptable to the union.

  • The most common queries NEU members have on preparing for a teacher appraisal review meeting.
  • Joint NEU and NAHT model policy Model policy for appraising teacher performance.

  • The NEU and National Association of Head Teachers joint model policy for appraising teacher performance

  • This is a guide on steering a course through your appraisal and the pay decision process to ensure that you can secure pay progression.
  • This NEU guidance addresses the need to secure fair and reasonable objectives for teachers at the very start of the appraisal process.


  • Advice on dealing with asbestos problems in schools, including the law on asbestos removal and management in schools.

  • This is a guide to using the data which has been made available via the DfE Asbestos Management Assurance Process (AMAP). It aims to assist local officers in extracting information about asbestos in schools in their area, and in seeking to fill in some of the gaps.

  • At least 86 per cent of schools contain asbestos, all of it old and much of it deteriorating. Unless your school was wholly built after 1999, it is extremely likely that it contains asbestos.
  • A model letter which can be sent by parents to the head teacher of their child’s school to request information about asbestos in the school