NEU help and advice pages comprise FAQs and other guidance which address common employment workplace issues and are entirely problem focused. These documents, along with our current top 5 FAQs posed by members, represent the quickest way to get support if you need it.

Other ways to get help

Your first point of contact is your workplace reps - they are best placed to discuss your next steps to dealing with your issue. If you don't know who that is, contact your branch for assistance. Find the contact details here.

You also contact the Employment AdviceLine - however, please be advised that this national service deals with a very high volume of emails and calls and your waiting time for a response may be long.

If you can't find the answer to your question below, speaking to your rep or branch secretary will be the quickest way to answer your query.


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  • A guide to what anaphylaxis is, and how to support pupils at risk

  • This advice sets out how to spot hazards in low/“child” height working environments, and includes simple practical measures to prevent and reduce, pain, strain and injury.
  • The issues around ergonomics in classrooms and good practices for school staff.

  • NEU guidance on the law and practical advice on electrical safety in schools

  • Advice on the procedures for dealing with emergencies in schools.

  • This NEU briefing provides guidance to safety representatives and members on taking action to reduce the incidence of accidents and injuries due to falls from height, including the legal requirements on employers, practical steps which can be taken and sources of further advice and information.

  • Advice on the requirements for first aid provision in schools

  • Advice on the health and safety issues relating to lifting and handling that school staff face while at work
  • How to reduce the incidence of accidents and injuries in schools due to slips, trips and falls.


  • What are the Agency Worker Regulations 2010 and what protection do they offer supply teachers and support staff?




  • Advice on dealing with asbestos problems in schools, including the law on asbestos removal and management in schools.

  • This is a guide to using the data which has been made available via the DfE Asbestos Management Assurance Process (AMAP). It aims to assist local officers in extracting information about asbestos in schools in their area, and in seeking to fill in some of the gaps.

  • Investment in school building needs to be a priority for the 2020s
  • A model letter which can be sent by parents to the head teacher of their child’s school to request information about asbestos in the school



  • Advice and guidance for adaptations to assessments for GCSEs, AS, A-Levels, BTECs and Cambridge Nationals and Technicals in England in 2022
  • The term ALPS is derived from A-Level Performance System. ALPS aims to provide value added scores to colleges and to individual courses.
  • Answers to questions about Baseline for organisers and activists
  • Model policy to assist reps and officers in negotiations with the employer on feedback and marking.
  • In any normal year there can be great anxiety for students, parents, carers and education staff in and around results day. This year will be no different but will have the added complexity of the extraordinary situation for awarding grades, appeals and entries into the autumn series.
  • What a marking policy should look like in your school and how to use our model checklist in your workplace.