This system will assist local officers and reps to gather evidence about stress levels within a sixth form or FE college and establish the causes and impact of this workplace stress. This information can be presented to college management as evidence of the extent of a problem, especially when industrial action is being considered.
The process for undertaking the survey is as follows:
- The local officer, workplace rep or safety rep can make a request to NEU HQ for the survey to be undertaken at the college in question. A brief ‘Stress Survey Request Form’ should be completed and emailed to Robert Phillips. The form is available from Robert via email. The form asks for the name of the person making the request, the school’s details, an email address to which the survey link should be sent and the survey deadline.
- Once the completed form has been received by NEU HQ, an online link for the survey, specific to the college, will be generated and provided via email.
- The local officer or rep can email the link to all members/staff in the college and ask them to complete the survey before the deadline.
- Once the deadline has been reached, NEU HQ will close the survey link and email the local officer or rep a breakdown of all the results for the college. While the NEU will request equality monitoring information from the survey respondents, this information will not be available at a local level as it could allow members to be identified by management.
Workplace reps and safety reps are able to request access to the survey directly from NEU HQ. However, they may also wish to approach their local officer or health and safety adviser for support in undertaking the survey as part of a stress audit. If there is no rep or safety rep in a college, the local officer can undertake the survey. Local officers should also consider publicising the service to reps in their local newsletters and communications.
The national stress survey was developed in close consultation with the NEU’s Health and Safety Working Group, and the questions are structured around each of the six HSE ‘management standards’ for workplace stress. The management standards are key risk factors which have been identified as the causes of workplace stress. Structuring the survey in this format will allow local officers and reps to identify the main causes of stress within a college, and to work with management and members to bring about change in these areas.
It is possible that the survey format will not suit every circumstance, and local officers and reps may wish to ask specific questions, depending on the issues within a college. It will not be possible to amend the national stress survey, as doing so would have implications for other colleges running the survey simultaneously. In these situations, the local officer or rep would need to compile a separate survey. Details of how to do so, along with survey templates are available in the NEU’s Tackling Stress briefing.
The survey can be sent to all teachers and support staff within a college, not just those who are NEU members, subject to the agreement of the other unions’ representatives. However, if the survey is distributed more widely, it will not be possible to separate the results by union membership. Some questions may not be applicable to support staff, depending on their role, and if this is the case they can indicate ‘n/a’ in their response to a question.
Format of the NEU online stress survey
Page 1 – Introduction
It is widely recognised that education staff are amongst the most stressed workers in Britain. Although stress is not a disease, it is recognised that when pressure becomes excessive or prolonged, it can be a cause of physical or mental illness.
The Health and Safety Executive recommends a ‘Management Standards’ approach to workplace stress, which aims to provide a yardstick against which to measure performance in tackling the causes of work-related stress.
The Management Standards use six key risk factors - or ‘stressors’ - which have been identified as causes of work-related stress. These are:
- the demands of your job;
- the control you have over your work;
- the support you receive from managers/colleagues;
- your relationships at work;
- your role in the organisation;
- change and how it is managed.
The purpose of this survey is to discover and highlight the extent, causes and impact of work related stress in your workplace. The questions in this survey are categorised according to each of the HSE Management Standards; this will help us analyse the main causes of stress in your college/college. Collectively, the evidence gathered can then be used to bring about change. This is a confidential survey that should take no longer than 10 minutes to complete. You will not be identified from your responses.
Members wishing to discuss individual issues or concerns can find contact details at the end of the survey.
Page 2 – Demands
Respondents will be asked to rate each statement with one of the following: Strongly disagree, Disagree, Ambivalent, Agree, Strongly Agree or Not Applicable
- My physical working conditions are acceptable
- Our facilities to rest and eat meals are clean and well maintained
- My total working hours are acceptable
- The number of after college meetings is manageable
- Deadlines and time pressures are achievable and reasonable
- I cope well with the pressures of Ofsted/Estyn inspections
- My balance between work and home life is about right
- I am able to take a proper break during the college day
- Lesson planning requirements are realistic
- Marking requirements are sensible and not overly bureaucratic
Page 3 – Control
- I have opportunities to express my ideas and points of view
- I have enough time to carry out all of my tasks
- Lesson observation is reasonable
- I am encouraged to use my skills and initiative to teach and work independently
Page 4 – Support
- I receive appropriate training
- My managers are supportive
- I regularly receive positive feedback on my own work
- There are enough support staff in the college
- The college benefits from effective leadership
- The appraisal system is supportive rather than punitive
Page 5 – Relationships
- I have a good relationship with my line manager
- I get on well with colleagues
- Staff are able to raise concerns and/or complain without risk of repercussions
- I rarely have to deal with disruptive pupils
- I rarely have to deal with violent pupils
- I do not worry about violence from aggressive parents
Page 6 – Role
- I'm clear about what is expected of me at work
- My skills are well-used
- I feel valued in my role
Page 7 – Change
- I can cope with the pace of organisational and/or curriculum change
- There is full staff consultation when any significant change is proposed
- Changes are accompanied by appropriate support and training, where necessary
Page 8 – Stress symptoms
The following are symptoms of stress. Please tick all symptoms you have experienced in the last 12 months which you attribute to stress at work.
- Mood changes
- Disturbed sleep pattern
- Skin problems
- Digestion problems
- Increased consumption of alcohol or caffeine
- Increased blood pressure
- Change in appetite
- I have not experienced any symptoms of work-related stress
Page 9 – Further Issues
Do you attribute your stress to any of the following workplace factors?
- Management style
- The implementation of change
- Lack of support from college leaders
- Pupil behaviour
- Capability proceedings or the threat of capability
- High staff turnover
- Ofsted/Estyn pressures
- Unlawful discrimination (in relation to one or more protected characteristic: age, transgender, marriage or civil partnership, pregnancy or childbirth, disability, race, religion, sex, sexual orientation)
In the last 12 months, have you considered, or are you now considering leaving your college or the profession, either partly or fully because of workplace stress?
- Yes, considering leaving my college
- Yes, considering leaving the profession
- No, not considering leaving at this time
Please list any further work-related factors which cause you stress.
Page 10 – About you
This is a confidential survey; you do not need to give us your name or membership number. However, the NEU would like to collect some information about you; this will only be used at a national level to carry out analysis and will not be given to your rep or local officer. Please leave these questions blank if you would prefer not to answer.
Page 11 – Next Steps
The findings of this survey will be analysed by your rep or local officer, who will then get in touch with members at your college.
If there are any individual issues or concerns you would like to discuss, you can speak to your college rep or safety rep, your local secretary or the NEU Adviceline. Members in England should contact the NEU Adviceline at 0345 811 811, members in Wales should contact NEU Cymru at 0292 046 5000